In the last episode of the Minds of Ecommerce Podcast, you heard from Jeff Cayley, CEO of Worldwide Cyclery, who shared how he created a customer service strategy that is the backbone of their growth to nearly 15 million dollars a year in sales.
In episode #10, Abby Walker, CEO & Founder of Vivian Lou, will share how she works with agencies, makes decisions, and runs a million-dollar ecommerce store with no employees.
In episode #9, Jeff Cayley, CEO of Worldwide Cyclery shares how he created a customer service strategy that is the backbone of their ecommerce growth to nearly $15 million a year in sales. He also shares how they go above and beyond for customers to keep them loyal to the brand while creating a word of mouth marketing strategy.
In episode #3, Audrey Castonguay founder and CEO of Wholesome Culture, an online store selling clothing and items promoting vegan and environment-related messages, will share how she tests new products, doubles sales with existing ones, and uses her ‘rule of one’ to keep growing past $1,000,000 in sales a month.
In episode #4, Ahmed Zedan, co-founder of Haute Hijab, will share how they manage to scale fast, using data to make better web design decisions, how they use customer insights to drive their AB testing program, and how they’ve built a culture with experimentation, within the company.